The Moto G 3rd Generation is a smartphone released by Motorola in July 2015. It serves together an economical different to Motorola's flagship smartphone, the Moto X. This phone possesses an Android OS, a 5.0 inch touchscreen v 720 x 1280 pixel resolution, a 13 megapixel key camera, and has the dimensions of 5.59 x 2.85 x 0.48 inches.


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If your Moto G will certainly not turn on, the difficulty may just be a drained battery. Ensure the you have a working charging cable, and also let her phone fee for at least 30 minutes. The phone have to reboot by holding down the POWER switch after charging.

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Try lengthy pressing the power button for at least 10 seconds. If the phone tho does not turn on, unplug the phone if the is plugged in. Then hold down the volume down switch while simultaneously plugging the phone right into a charger and then relax the volume under button. On the food selection that appears, usage the volume up and down buttons to choose “START”, and then press the power switch to boots up the phone.


If you couldn’t finish the vault step, your power button may be broken. Contact Motorola/Google for support.


If the Moto G does not respond from simple charging, a reset can be performed together follows:

With the phone connected to the charger, press and hold the VOL down key.Continue stop the VOL under key, and press and also hold the power key.Hold both secrets down for over 120 seconds, and then release them.When the Flash boot screen appears on the screen, use the VOL UP an essential to choose the common Reboot option.
If her Moto G’s battery has actually been completely discharged, it might not answers to straightforward charging. In this case, leaving the phone to rest overnight there is no being associated to a charger. ~ this period, the phone should respond after 30 minute of charging. In stimulate to avoid this trouble in the future, fee the phone once the battery level get 5%.


If the battery is damaged, please describe the Motorola Moto G 3rd Generation Battery replacement guide.


If no other solution fixes the problem, you can perform an exterior factory reset the will gain back your phone"s software to factory settings (i.e. Prior to you bought the phone). This is a critical resort due to the fact that it will delete all of the data and information on your phone. The complying with steps will perform an outside factory reset on her phone:

Make certain the phone has at least 25% battery, and then power off the device.With the phone connected to the charger, press and hold the VOL down key.Continue stop the VOL under key, and press and also hold the strength key.Hold both secrets down because that over 120 seconds, and then relax them.When the Flash boot screen shows up on the screen, use the VOL DOWN an essential to to mark the "Recovery" option.Press the VOL UP button to select "Recovery".When an Android robot with a red exclamation mark appears on the screen, host down the power button and also press the VOL up bottom.Use the VOL DOWN switch to highlight "wipe data/factory reset," and select it v the power button.Highlight "Yes-erase every user data," and also select with the power button.

Moto G will Not Charge/Hold Charge


The battery level go not boost when plugged in or promptly decreases when idle.


Bad Charging Connection


If her the Moto G does no charge when plugged in, examine to make certain the charging cord snuggly connects come the phone and that the cord likewise has a great connection through the charging resource (outlet or computer).


If her Moto G loses fee rapidly, you may have actually too countless apps to run in the background. To inspect this, select the "Settings" app and also look under the "Battery" tab. There you will be able to see which apps room using the most energy. Close up door unused apps will assist to preserve charge.


If the Moto G will not fee while being properly plugged in, the charging cord may be damaged. To check this, shot using a different charging cord and perhaps a different wall surface outlet.


If the call still will certainly not charge, the charging port may be damaged. To change the charging port, please describe the Motorola Moto G third Generation Charging harbor Replacement guide.


If the battery is damaged, the phone deserve to suffer either a fast loss of fee or fail to fee altogether. In stimulate to replace the battery, please refer to the Motorola Moto G 3rd Generation Battery replacement guide.


Weak or shed Wi-Fi Connection


The phone call disconnects indigenous wifi frequently, or the link is unusually slow.


Disconnected indigenous the Network


To reconnect come the exact same network, pull under the setups panel and tap the Wi-Fi icon to rotate it off. Climate tap the Wi-Fi menu and also tap the same network to connect to that again.


There could be a software bug related to Wi-Fi that Motorola/Google has actually fixed in a recent patch. Under the "Settings" app, choose the "About Phone" tab, then select"System updates," and install the latest update if one is available.


Some worries can be caused by junk buildup the is cleaned as soon as the call is rebooted. Come reboot the phone, organize the power button, madness “Power off,” and hold the power button again after ~ the call is turn off to turn it earlier on.


If you are getting “Authentication Problem” once you select a Wi-Fi connection from the Wi-Fi page, you probably entered the wrong password. First, verify the password (you could look on the router or questioning the Wi-Fi administrator). Then, madness the link on the Wi-Fi screen, insanity “Forget,”and try connecting to it again. This time, enter the exactly password the you have actually verified. If the authentication tho fails, try connecting to various other networks. If the authentication trouble only occurs on one network, the trouble is most likely in the network’s setups or connection. Otherwise, you might have faulty Wi-Fi hardware or software. Call Motorola or Google because that support.


If her phone’s Wi-Fi speeds room slower 보다 other devices on the same network, try rebooting in for sure mode. As soon as the call is on, organize the power button until “Power off” appears. Tap and hold “Power off” until “Reboot to safe mode” appears, and then tap “Ok”. In for sure mode, check your Wi-Fi speeds again. If it is still slow, examine again on various other Wi-Fi networks. If the problem exists on just one network, your maker may have a short priority connection (contact the Wi-Fi administrator for this network). If your an equipment is continuously slower than other tools on many Wi-Fi networks, you can have faulty Wi-Fi hardware or software. Contact Motorola or Google for support.


If the Wi-Fi speed is enhanced by rebooting in safe mode (see vault item), the slowdown is most likely brought about by an application or business on her phone. In for sure mode, you deserve to open apps on her phone one through one while trial and error your Wi-Fi speed to uncover the app at fault. If the app is not necessary, uninstalling it may fix the problem. If the slowdown is not caused by any particular app, you can also shot disabling automatically updates on the Google play Store and also automatic syncing. To execute this, pick the "Settings" app, pick the "Accounts" tab, and also check the sync setups for each account.


Moto G SD map Error


The phone is informing me that the SD card was unexpectedly removed.


Unmounted SD Card


Under the "Settings" app, select "Storage" and also make sure your SD map is not at this time unmounted. If it is unmounted, tap "Mount SD card".


There might be a software pest related to SD cards that Motorola/Google has actually fixed in a current patch. Under the "Settings" app, pick the "About Phone" tab, then select"System updates," and install the latest update if one is available.


Some problems can be led to by junk buildup that is cleaned once the phone is rebooted. To reboot the phone, organize the strength button, tap “Power off,” and also hold the power button again after the phone is off to revolve it ago on.


Your SD card may be loose or otherwise improperly inserted into the SD card slot. Take turn off the earlier cover that the phone using the tab in ~ the bottom and then pull out the SD map from the bottom slot in the height left corner. Insert that again right into the same slot, sliding it all the method in. Make certain your phone establish the SD card by going come the "Settings" app, picking the "Storage" tab, and also seeing if her SD map is listed.


Follow the instructions over but replace the current SD card with a different one. If the problem persists for other SD cards, that is most likely that you have actually a faulty SD card reader. Describe the Motorola Moto G 3rd Generation Card reader Replacement guide.


Screen Is Blank/Unresponsive


The interface does no respond once you madness the screen.


Software Glitch


If your phone"s display is unresponsive due to a software program glitch, a straightforward restart can help to fix the issue. To do this, hold down the POWER button for 10 secs until the phone transforms off. Then, just turn the phone ago on by pressing the power button.

If regular reset fails to settle the problem, a forced reset have the right to be performed as follows:

With the phone powered off and also connected to a charger, press and also hold the VOL down key.Continue holding the VOL under key, and press and also hold the strength key.Hold both tricks down because that over 120 seconds, and then release them.When the Flash boot screen shows up on the screen, usage the VOL UP an essential to choose the normal Reboot option.
If no various other solution fixes the problem, you deserve to perform an outside factory reset that will gain back your phone"s software program to manufacturing facility settings (i.e. Before you purchase the phone). This is a last resort due to the fact that it will delete every one of the data and also information on your phone. The complying with steps will do an exterior factory reset on your phone:

Make certain the phone contends least 25% battery, and also then power off the device.With the phone associated to the charger, press and hold the VOL down key.Continue holding the VOL under key, and also press and also hold the power key.Hold both keys down for over 120 seconds, and then relax them.When the Flash boot screen shows up on the screen, usage the VOL DOWN key to to mark the "Recovery" option.Press the VOL UP button to choose "Recovery".When an Android robot through a red exclamation mark shows up on the screen, host down the strength button and also press the VOL increase button.Use the VOL DOWN button to to mark "wipe data/factory reset," and also select it through the strength button.Highlight "Yes-erase all user data," and select it with the strength button.
Go to system updates and also click on maker software to examine for brand-new software updates for the phone

The phone itself also has a “screen test” as soon as going to the settings. This permits for a finger sensitivity test whereby you relocate the finger throughout the display screen to view what locations show success and what locations don’t.


Your call may have actually a faulty touchscreen. Describe the Motorola Moto G 3rd Generation display screen Replacement overview to replace your phone"s screen.


No Sound Coming v Headphones


No audio deserve to be heard with the headphones, as soon as they space plugged in.


Volume is Mute/Set come Low


Since the headphone volume differs from the speaker volume, the volume may actually be muted. Shot adjusting the volume through the headphones plugged in by pushing the VOL UP switch until the device sound appears to be in the middle.


If adjusting the volume does not help, rebooting the phone may fix the problem. To execute this, organize the POWER switch for 10 seconds. Once the maker is off, push the POWER switch to restart the device.


Connect a different pair that headphones, and also test the volume again. If the sound functions for other headphones, her headphones can be faulty. However, if the trouble persists with various other headphones, you might have a poor audio jack. Call Motorola or Google because that support.


Moto G Cannot do Calls or Send Messages


You are totally unable to do or obtain calls and messages from her phone.


Not in organization Area


If you space in an area not extended by your company provider, you will certainly be can not to use data, make calls, or send text messages. In this case, you need to return come an area with cell/data coverage.


If airplane mode has actually been triggered on her phone, every calling service and also data will be blocked, staying clear of calls and also messaging. To turn this mode off, choose the "Settings" app and also select the "More" tab. Over there you will watch a slider labeling "Airplane mode." push the slider to the left so it is greyed out. Aircraft mode will then be deactivated.


If her data and cell business are not functioning properly, please contact your phone"s carrier organization (e.g. Verizon, T-Mobile, Sprint, etc.) because that assistance.


If her phone"s center card is damaged, you will not have the ability to make calls or send messages. Call your phone"s carrier business (e.g. Verizon, T-Mobile, Sprint, etc.) to inquiry a new SIM card.

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If the sim card itself is no damaged, the center card reader may be faulty. To change the sim card reader, please describe the Motorola Moto G third Generation center Card reader Replacement guide.


If no other solution fixes the problem, you can perform a factory reset that will reclaim your phone"s software program to manufacturing facility settings (i.e. Before you purchase the phone). This is a last resort because it will delete all of the data and information on her phone. The complying with steps will perform a manufacturing facility reset on her phone:

Select the "Settings" app.Select "Backup and also reset".Select "Factory data reset".Select "Reset Phone".
What can I do,if after i reset the moto G 3rd gen,when I turn it on,the logo design appears and also it"s turning off and on.please help thanks