This page provides details on Greyhound: Bus Station, located at 630 W Harrison St, Chicago, IL 60607, United States.
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|Place Name||Greyhound: Bus Station|
|Place Address||630 W Harrison StChicagoIL 60607-3611United States|
|Vicinity||630 West Harrison Street, Chicago|
|Phone Number||(312) 408-5821|
|International Phone||+1 312-408-5821|
|Place Type||point_of_interest, establishment|
|Opening Hours||Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours|
|Full Address||630 W Harrison St, Chicago, IL 60607, United States|
|Route||West Harrison Street (W Harrison St)|
|Administrative Area Level 1||Illinois (IL)|
|Country||United States (US)|
|Postal Code Suffix||3611|
|Geo Location||(41.8748566, -87.6431901)|
★☆☆☆☆ Ricky Parsons
I can”t stand greyhound every time I do it. I just waited 12 hours for a delayed bus. And it”s really one of the only BIG problems. But that”s a pretty bad problem to have! alot of people there will tell you about how bad there delay problem is. And I feel like It”s the only problem you shouldn”t have as a transporting business. Once and a while sure. But all the time like this? Jesus… Anyways. The bus ride is ok honestly.. IF! people aren”t being loud. And the rest of the experience sucks.. If trains went where I needed them to I would just go on those. Or if flying was cheaper. If you have to take greyhound then take it but avoid it if possible. You might have a smooth trip and if you do. Then awesome. But just know its a 50/50 shot. Oh and if you have to board a different bus to get home on time on a different route. You will have to pay for it even though it”s 100% their fault. I have to call my boss and tell him why I”m missing work now and losing money I need. but have a good day!
★☆☆☆☆ Jennifer Eis
I purchased a ticket from Chicago to Kalamazoo Michigan back in January. Yesterday, when I arrived to the greyhound station at 5 to board the 5:45 bus. The driver said that she “wouldn’t be stopping in Kalamazoo because the bus was full…”. She then directed me to a customer service desk where a manager told me he could either refund my ticket, or get me on a bus the following day. When I inquired as to whether or not greyhound would be covering the cost of a hotel/food as i would have to stay overnight in Chicago. I was informed that they don’t do that and I’ll have to figure it out. I am a broke college student, and If I could afford to put myself up in a hotel in Chicago on a whim I probably wouldnt be taking a greyhound bus… I was then sent over to a different counter to get a refund, along with about 50 other people going through the same thing. This was not just people going to Michigan. There were people in line who were trying to get all over the country who were in the same boat as me. About 30 minutes later, that manager comes, grabs me out of line, and tells me to hurry and go stand at gate 15 because he’s going to get me on that bus. As I get to the front of the line the driver tells me she won’t let me on the bus without luggage tags, which NO ONE informed me about. I asked her if I left the line to get tags, if I was guaranteed a spot on the bus? She smirked and then just ignored me and kept going through the line. I go back to the line with the manager and wait for about 15 minutes. When he saw me standing there he said “What are you doing you’re supposed to be getting on that bus?”. To which I said “She won’t let me on without tags”. So he says “This is ridiculous, come with me”. I follow him back to the bus driver, who tells him that no one is getting on her bus without tags, and that she doesn’t want me on her bus either. At that point, I was fuming and wanted her name which no one would give me. The manager said there was nothing he could do, but refund my ticket. So I have now been barred from entering the bus I paid for back in January AND the replacement bus for THEIR screw up. I went and got my ticket refunded which has yet to be sent back to my credit card. I ended up having to have my friends parents help me get a hotel and a train ticket back home thankgod. My advice, spend the extra $20 and take the train.
★☆☆☆☆ Kya M.
I wish I could”ve taken pictures. The bathrooms are DISGUSTING. ABSOLUTELY DISGUSTING AND UNACCEPTABLE. They leave trash on the sinks and the floors. I”d rather hold it in than to step in the bathroom ever again. To fellow future travelers, you will probably hit either your destination or a rest stop in a short while. USE THOSE BATHROOMS INSTEAD. I”d even use the onboard bathroom than that and I can”t even wash my hands onboard. I wish they would fix their act and be more sanitary because it”s stomach flipping.
★★☆☆☆ Edmond Bedjeti
If you really don”t need to go here don”t. I always find it creepy.I balance it out with the cheap bus tickets. Food and drinks are overpriced so bring your own. There is a fountain to fill your bottle is you have one. Stay inside the station cause the people by the entrance will bother you or worse. Bathrooms are only if the need is great. Stay safe and keep your eyes open. Staff for the most part have been nice to me.
★☆☆☆☆ David Martin
Delayed my trip twice after booking months in advance. Bus driver is rude and very blunt. Will be contacting customer service.but my first experience with them was great.second try a year l8r…..horrible
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